Site Map Site Map Prospective Students Current Students Alumni Business and Community Contact Us
Home
About SGTC
Admissions
Financial Aid
Catalog/Student Handbook
Programs of Study
Faculty & Staff
On-line Learning
Campus Life
Adult Literacy/GED
Continuing Education
Foundation
space
Academic Calendar
<<
OCTOBER 2014
>>
S
M
T
W
T
F
S

Frequently Asked Questions

Here, you can find answers to some of the most common questions we get about Georgia Virtual Technical College (GVTC) and Blackboard issues.

General Questions about GVTC

Technical Support Questions

Questions About Admissions and Registration

Questions About GVTC Courses

General Questions about GVTC

  1. What is GVTC?
  2. How does this work?
  3. How much does it cost?
  4. Is GVTC accredited?
  5. Where do I get a list of courses?
  6. How long do courses last?
  7. What programs can I choose from?
  8. When do courses start?
  9. Can I use financial aid with these courses?
  10. Will I have to go to campus?
  11. Will more courses be available in the future?
  12. Can I take courses on-campus and online at the same time?
  13. Can I take more than one course at a time?
  14. How can I contact someone at GVTC ?
  15. How do I contact someone at my college?
  16. Do I have to be online at a specific time?

Technical Support Questions

  1. What if I have AOL or CompuServe as my ISP?
  2. How do I know if my computer will work for this?
  3. I've logged in but I can't get to my class. What should I do?
  4. I've registered for my class and wanted to get an early start. When I try to access the course, I can't log in. Why?
  5. My Internet connection disconnected me in the middle of my test. How can I access my test again?
  6. I saved the URL for Blackboard in my favorites folder. When I click on the link to access the course, I receive an error message. How canI fix the problem?
  7. I am unable to log in using the username and password provided by my instructor. What should I do?
  8. When I log on to Blackboard and enter my course, I am prompted to enter a second code. What is this second code and where can I find it?
  9. Do I have to log on to Blackboard at a certain time to access my course?
  10. I've tried to email my instructor but can't get a response. What should I do?
  11. I'm trying to log on to Blackboard but I keep getting a message that states, "page not found." What is going on?
  12. Why is it not a good idea to use AOL or CompuServe with my online course?
  13. How to enable javascript and cookies for Internet Explorer.

Questions About Admissions and Registration

  1. How do I apply?
  2. What are the admission requirements?
  3. How do I register for courses?
  4. Do I have to live in Georgia?
  5. Can non-US citizens take courses?
  6. Will I pay in-state or out-of-state tuition?
  7. Can I take courses while I'm still in high school?
  8. Can I start a course at any time?
  9. How do I transfer credits to my college?
  10. If I have completed a GVTC application in the past, do I have to submit another one to apply for a future quarter?

Questions About GVTC Courses

  1. How do I know what courses to take?
  2. How do I go to my course?
  3. How do I get my Username and Password?
  4. How do I withdraw from a course?
  5. If my course requires a lab, how does it work?
  6. How do the courses work?
  7. How do I get books?
  8. I'm having trouble in my course, how do I contact the instructor?
  9. How much work is there in a typical course?
  10. How do I take tests?
  11. Are courses ever cancelled?

General Questions about GVTC

1. What is GVTC?

The Georgia Virtual Technical College brings together the resources of numerous technical colleges and institutes to expand program offerings giving you more technical educational options than ever before. You get the same high quality instruction and course content that these technical colleges and institutes provide to traditional students, minus the barriers of time and place that prevent so many from pursuing educational opportunities.

Top

2. How does this work?

GVTC allows you to register at one of our colleges, while taking courses online. In most cases, you never have to go to the campus, however, please check the course details to check for proctored exams or other possible campus, or software requirements. First, a student submits a GVTC Application. Then you will be emailed details on how to complete the application process. GVTC will assist you with any questions you might have along the way. The home college will provide assistance with the admissions process as well. After acceptance to a participating college, you can register to take courses online. After you have finished your course(s), your grades will be transcripted by the college you enrolled with for the course., not by GVTC.

Top

3. How much does it cost?

GVTC courses cost $(US)26.00 per credit hour. Books and materials are additional and there may be additional fees for some courses. Tuition rates are double for non-Georgia residents.

Top

4. Is GVTC accredited?

GVTC is not a college and therefore is not eligible for accreditation. However, all of our participating colleges are accredited by theirnational and/or regionalaccrediting agency. If you have questions about a specific college, you should contact them directly.

Top

5. Where do I get a list of courses?

You can find a list of available courses on the Course Catalog page.

Top

6. How long do courses last?

GVTC courses are 10 weeks long. The course structure will require that you keep to these schedules in order to successfully complete the courses. If you feel you will need more time, you should contact your instructor about getting an "Incomplete" grade for the course. Finishing earlier than the scheduled time can only be done with the permission of the course's instructor.

Top

7. What programs can I choose from?

You can find a list of available programs on the Program Descriptions page

Top

8. When do courses start?

Courses start in the Spring, Summer, Fall and Winter.

Top

9. Can I use financial aid with these courses?

Yes. Although the GVTC does not administer financial aid, we can facilitate your contact with our participating institutional financial aid offices. Our guidelines should help you in your search for financial assistance. For details, please visit our Financial Aid information page.

Top

10. Will I have to go to campus?

You should not have to go to campus when taking GVTC courses. However, if you are taking a course that requires a monitored lab, you may have to go to campus. In some occasions, the instructors require proctored test at the nearest Technical College to you. Also, you may want to go to campus to take advantage of the services available there. As a GVTC student, you can use the services available on-campus.

Top

11. Will more courses be available in the future?

We are always looking to add more courses. However, because GVTC stresses instructional quality over quantity, there can be a considerable development time in bringing new courses online. You should check the web site periodically to look for new courses and degree programs.

Top

12. Can I take courses on-campus and online at the same time?

Yes, you can take on-campus and online courses at the same time. However, please remember that online courses are as rigorous as on campus courses, and you should expect the same level of work or more.

Top

13. Can I take more than one course at a time?

You can take up to the maximum number of courses allowed by your home college (advisor) through GVTC. However, these courses are as rigorous as on campus courses, and you should expect the same level of work or more.

Top

14. How can I contact someone at GVTC?

For a complete list of contacts for GVTC, visit the Contacts Page on the GVTC website

Top

15. How do I contact someone at my college?

You can contact your home college through our College Link page. If you are unsure who you should contact, you can contact the GVTC Support Services, and they will be able to assist you.

Top

16. Do I have to be online at a specific time?

No, you will not have to be online at a specific time. Access when its convenient and from a place that's convenient! Learn what you want, when you want, from a location that's convenient to you. You choose the hour of the day (or night) to attend classes. Except for turning in assignments when they are due, your schedule is totally up to you. You can review lectures, ask questions, and participate in discussion groups at a time and from a place that's convenient to you.

Top


Technical Support Questions

1. What if I have AOL or CompuServe as my Internet Service Provider?

First you must download either Netscape or Internet Explorer. You can add the Netscape Navigator or the Microsoft Internet Explorer browser to your AOL software and use it for your browser while online with AOL.

Once you have installed either Netscape's Navigator or Microsoft's Internet Explorer, the following procedure should be used:

  1. Run the AOL software which dials up the AOL service and establishes the connection in the usual manner.
  2. Once the AOL connection has been established, click on the "INTERNET" button to start the Internet Services. Once the Internet Service has been started, you can minimize the AOL program to an icon.
  3. Invoke Navigator or Internet Explorer. It will use the Internet Connection you have established via AOL.

Top

2. How do I know if my computer will work for this?

Review and compare your computer with listed Technical Requirements to make sure your computer and web browser are compatible for GVTC courses. Also download any plugins you may not have installed by checking the download section on the GVTC website.

Top

3. I've logged in but I can't get to my class. What should I go?

You should see the name of your class under the "My courses" box (in this example, the course is named Internet 101). If you do not see the course you should be enrolled in on the list, please contact the college offering your course to find out how to email the instructor. Let the instructor know your login is incorrect or not associated with the course.

Top

4. I've registered for my class and wanted to get an early start. When I try to access the course, I can't log in. Why?

It is normal not to have access to your online class until the first day of the quarter. If you want early access, your instructor is the only one that can allow you to see the class before the first day of classes.

Top

5. My Internet connection disconnected me in the middle of my test. How can I access my test again?

The only way to get a test reset is to email or call your instructor. GVTC cannot reset it for you.

Top

6. I saved the URL for Blackboard in my favorites folder. When I click on the link to access the course, I receive an error message. How can I fix the problem?

You cannot add the link to your favorites or as a bookmark after you have accessed the website. You can type the URL in the address line and in the future, use the drop down arrow to access the URL on the history listed of web pages visited recently. You can add a bookmark or favorite for the URL if you edit the highlighted part of the URL to follow not to include the highlighted portion: http://gvtc.blackboard.com/?bbatt=Y

Top

7. I am unable to log in using the username and password provided by my instructor. What should I do?

You should email the instructor to make sure you are using the exact username and password given to your account. The password IS case sensitive. Your instructor can handle the issue and this is not considered a technical problem.

Top

8. When I log on to Blackboard and enter my course, I am prompted to enter a second code. What is the second code and where can I find it?

This is called an access code. It is required for courses in which the instructor has adopted the course content directly from the publisher. You should have been instructed to purchase a book that comes with the user access code included. This may be sold separately in come cases. Again, your instructor is who you should contact if you receive the second code window. This issue is not handled by technical support because GVTC does not have access to additional codes for students.

Top

9. Do I have to log on Blackboard at a certain time to access my course?

In most cases, you can access your course at any time and any place you have Internet access. You may have times when you are asked by your instructor to access the course for a chat session or other type of interactive communication. This depends entirely on the instructor for the course.

Top

10. I tried to email my instructor but can't get a response. What do I do?

You should contact the Student Services office at the college offering the course to inform them that you have not been able to communicate with your instructor.

Top

11. I'm trying to log on to Blackboard but I keep getting a message that states, "page not found." What is going on?

Depending on your location, it could be the network. It could also be an unscheduled maintenance issue, but these occurrences are rare. You should double check to make sure you have typed the proper URL in the address line.

Top

12. Why is it not a good idea to use AOL or CompuServe with my online course?

AOL and CompuServe use a specialized browser. This browser does not work well with the application Blackboard. Blackboard does not recommend or support these browsers. You can use them to dial into your Internet Service Provider and then use the Internet Explorer or Netscape browser to access Blackboard. The only problem with that is that the Internet Service Provider may not see you are still online working and will disconnect you after a period of idle time (no activity). you must use the Internet Explorer or Netscape browser to access Blackboard to ensure proper interaction between you and the Blackboard server.

Top

13. How to enable javascript and cookies for Internet Explorer.

  1. Click "Tools" on Internet Explorer's menu bar.

    Click "Internet Options".

    We'll enable JavaScript first. Click the "Security" tab.

    In the "Select a Web content zone" box, "Internet" should be selected.

    Click the "Custom Level" button.

    Scroll down to the "Scripting" section and look for "Active Scripting". Click either "Enable" to allow JavaScript applications to be run automatically, or "Prompt" to be asked if you wish the application to run.

    Click the "OK" button to close the "Security Settings" dialog box.

    You may need to repeat steps 5 through 7 for the remaining three items in the "Select a Web content zone" box. Choose one of the zones by clicking it, then repeat the steps.

    Now, we'll enable the cookies. Click the "Privacy" tab.

    You have several different options here depending on the types of cookies you wish to have saved to your computer.
    • Most lenient: To allow any site to save cookies to your computer, move the slider down to "Accept All Cookies".
    • Strictest: To allow only Blackboard to store cookies on your computer, move the slider up to "High". Then, click the "Edit" button. In the "Address of web site" text box, enter the following, one a time. After each address, click the "Allow button:
      http://gvtc6.blackboard.com
      http://www.blackboard.com
      When finished, click the "OK" button.
      Note: At any time, you can delete all of the cookies saved by Internet Explorer to your computer by clicking the "General" tab, then click the "Delete Cookies" button.

    Click the "Allow" button and then the "OK" button to close the "Per Site Privacy Actions" dialog box.
  2. When finished, click the "OK" button to close the "Internet Options" dialog box.

Questions About Admission and Registration

1. How do I apply?

To apply for GVTC, you should go to the Application Page. Then, follow the on-screen instructions

Top

2. What are the admissions requirements?

Anyone, 16 years of age or older, can take courses through GVTC. There are no specific admission requirements to take courses through GVTC. However, some courses may require that you have had previous college or work experience. You should check the Admissions Process page for more information.

Top

3. How do I register for courses?

You can register for courses online or at your home college campus. If this is your first quarter, after acceptance to a participating institute, you should receive information on how to register with an advisor.

Top

4. Do I have to live in Georgia?

No. You can live anywhere and take courses through GVTC. As long as you have access to the Internet, you can participate in our courses. Out of State students will pay twice the In State tuition.

Top

5. Can non-US citizens take courses?

GVTC is an open enrollment program. That means that anyone, 16 years of age or older can take courses through GVTC, regardless of citizenship. However, individual courses or degree programs may have requirement for specific educational background.

Top

6. Will I pay in-state or out-of-state tuition?

GVTC in-state students pay tuition of $(US)26.00 per semester credit hour. Out-of-state students taking courses through GVTC pay $(US)48.00 per credit hour. Even at twice the price of in-state tuition, GVTC out-of-state tuition is extremely reasonable.

Top

7. Can I take courses while I'm still in high school?

Anyone 16 years of age or older can take courses through GVTC. However, if you are a current high school student, you should check with your parents and/or high school counselor before taking any college level course. Students under 16 years of age are generally not allowed to take GVTC courses.

Top

8. Can I start a course at any time?

While GVTC courses start frequently, you will need to wait to start your course until the next quarter begins.

Top

9. How do I transfer credits to my college?

To transfer credit earned through GVTC to your institution, you will need to request an official transcript from your GVTC home college. There may be a small charge for the transcript.

Top

10. If I have completed a GVTC application in the past, do I have to submit another one to apply for a future quarter?

Yes. If you have completed a GVTC application in the past, you will need to complete another application for future quarters. You may access that form by linking to https://www.gvtc.org/app/application1.asp.

Top


Questions About GVTC Courses

1. How do I know what courses to take?

You can find a listing of required courses for your degree program on the Program Descriptions page. For a list of individual courses available go to the Course Schedule page. If you are still unsure about what courses to take, you should contact an academic advisor at your home college.

Top

2. How do I go to my course?

After you have registered for your course, you will receive a Username, Password, and a web address from your instructor. Courses are accessible at the web address (URL) on the first day of that course's session. You will need your Username and your Password to get access to your course. It is recommended that you access your course within the first couple of days of the start of your course's session.

Top

3. How do I get my Username and Password?

After you are registered for a course, you will receive an e-mail from your instructor including your Username and Password, as well as the web address (URL) where you will begin your course.

Top

4. How do I withdraw from a course?

Please contact the home college and call the institute's Registrar offering the course you need to drop to request that the form be mailed to you. GVTC is planning to add a Drop/Add form online to facilitate this process in the near future. You should be able to locate the form under student services.

Top

5. If my course requires a lab, how does it work?

Lab courses are also done online through the use of CD ROMS and laboratory kits that are mailed to your home. Although, some courses may require you attend a supervised laboratory setting, these courses will be minimized and all students will be advised of this requirement at the time they register.

Top

6. How do the courses work?

Once the quarter begins, you will have access to your course wit the information provided by the instructor for the course. Click on a course link to enter that course. Once inside, you will see a menu that will allow you navigate around your course. You will be able to communicate with your instructor through e-mail, and virtual chat sessions. You will also be able to post questions and comments to your course's, asynchronous threaded discussion forum. This forum allows you to hold virtual conversations with other classmates and your instructor, without having to be online at the same. You will also be able to post assignments through your course's web site and read lessons. You may have to visit other web sites and even participate in online labs! Finally, you will be able to take exams online and get feedback from your instructor through your course's grade book.

Top

7. How do I get books?

Books can be ordered through the bookstore of the college offering the course or purchased using on of the online bookstore ( Barnes&Noble or Amazon)

Top

8. I'm having trouble in my course, how do I contact the instructor?

Instructors can be contacted by e-mail or through the courses online, web forum. GVTC instructors have developed a great reputation for being responsive to student questions and they will usually get back to you within 24 hours.

Copyright © 2014 South Georgia Technical College. All Rights Reserved
Non-Discrimination Disclaimer

Website Design by Harrison Morgan Design - Web Programming by Chuck Ebbets