Veteran Services

As School Certifying Officers (SCO), SGTC’s main responsibility is to ensure that registered credit hours are reported to the Department of Veterans Affairs through their VA-ONCE system.  If you are a POST 911/GI Bill recipient, SGTC is also required to submit tuition and fees to the Department of Veterans Affairs as well.

Since our staff are not employees of the Department of Veteran Affairs (VA), they do not have all the answers to some of the questions you have asked.  However, our staff will always strive to help and can provide other information to help get an answer.  Enclosed is an information page that may be helpful.

Your responsibility to us is to let our staff know when you are registered for classes.  Once you are registered SGTC can certify your hours to VA.    For Post 911/GI Bill veterans, our staff certifies your tuition and fees once the financial aid office sends the information – usually 4 -5 weeks into the semester.

Other tips:

If you are dropped from a class or you withdraw, that too is reported to VA.  For Post 911/GI Bill veterans, your tuition and fees are also adjusted and this may make your owe money to SGTC.  VA will determine what SGTC owes VA and that in turns tells SGTC what you will owe the school.

Please feel free to contact our office with any questions or concerns.  You may reach us by phone  or email at Julie Partain 229-931-2249, jpartain@southgatech.edu or Audra Cook 229-931-2252, acook@southgatech.edu

For inquiries about claims you should contact the Atlanta Regional Processing Office (RPO

VA Regional Office
PO Box 100022
Atlanta, GA 30031-4032
FAX (404) 929-300

Important Phone Numbers:

Education Benefits 1-888-442-4551
Other VA Benefits (Local Regional Office) 1-800-827-1000
Monthly Verification of Enrollment & IVR (Interactive Voice Response System) 1-877-823-2378
Direct Deposit Enrollment (students) 1-877-838-2778

Internet Resources

VA Home
Web Automated Verification Of Enrollment (WAVE)
VA Forms
E-Benefits
DOD Transferability
Applications for Benefits