Help Desk Specialist

Offered At the following campus locations
Program Overview

The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.

Course Overview
CourseCredit Hours
COMP 1000 Introduction to Computer Literacy 3
CIST 1001 Computer Concepts 4
CIST 1122 Hardware Install & Maintenance 4
CIST 2130 Desktop Support Concepts 3
CIST xxxx Occupational Elective 4
Choose one of the following:
CIST 1401 Computer Networking Fundamentals 4
CIST 2451 Cisco Network Fundamentals 4
*25 minimum semester hour credits required for certificate